RAS Xi Wholesale - Terms & Conditions

Effective Date: June 6, 2025
Version: 1.0

1. INTRODUCTION & ACCEPTANCE

These Terms and Conditions ("Terms") constitute a legally binding agreement between RAS Xi ("Company," "we," "us," or "our") and you ("Customer," "you," or "your"). By accessing our wholesale platform, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

IMPORTANT: This is a wholesale-only platform. We do not sell to individual consumers.

2. COMPANY INFORMATION

Company Name: RAS Xi
Legal Entity: XXX [Company registration name]
Business Registration: XXX
Tax ID/VAT Number: XXX
Office Address: Unit 2 Building 40 Dan Gui Yuan Dan Xi San Qu Bei Yuan Yiwu Zhejiang 322000 China
Shipping Port: Ningbo, China
Email: service@rasxi.com
Website: https://rasxi.com

2.1 Business Overview

RAS Xi is a specialised wholesale supplier of religious products and custom gift solutions. We maintain manufacturing facilities in China, Italy, and the Philippines, serving wholesale customers worldwide including the United States, Latin America, Europe, and Asia.

2.2 Product Categories

• Religious & Devotional Products:

   Catholic items, Christian jewelry, prayer beads, religious medals, crosses, spiritual accessories

• Custom Jewelry & Accessories:

   Personalized pieces, commemorative items, special occasion jewelry

• Corporate Gifts:

   Branded items, employee recognition gifts, promotional products, executive gifts

• Special Orders:

   Wedding favors, memorial pieces, pilgrimage souvenirs, custom collections

3. WHOLESALE ACCOUNT REQUIREMENTS

3.1 Eligible Customers

We sell exclusively to verified businesses, including:

• Retail stores with valid business licenses

• Religious institutions and churches

• Corporate buyers and businesses

• Gift shops and specialty retailers

• Online retailers (with proper business registration)

• Non-profit organizations

• Museums and cultural centers

• Event planners and hospitality businesses

3.2 Account Registration

To establish a wholesale account, you must provide:

1. Valid business license or registration certificate

2. Tax identification number (EIN, VAT, or local equivalent)

3. Business bank account information

4. Two trade references

5. Resale certificate (where applicable)

3.3 Account Approval

• Applications reviewed within 2-3 business days

• We reserve the right to approve or decline any application

• Approved accounts receive wholesale pricing access

• Annual verification may be required

4. PRODUCT ORDERING

4.1 Minimum Order Requirements

Standard Minimum Order: USD $1,000 per order

4.2 Order Process

1. Browse & Select:

    Review products and request pricing

2. Quote Request:

    Submit inquiry for wholesale pricing

3. Quote Approval:

    Quotes valid for 30 days

4. Order Confirmation:

    Written PO or confirmation required

5. Deposit Payment:

    30% deposit required to begin production

6. Production:

    6 weeks standard (unless otherwise advised)

7. Final Payment:

    70% balance due at delivery in Ningbo

8. Shipping:

    Arranged after final payment

4.3 Order Changes & Cancellations

Standard Products:

• Changes accepted within 24 hours of order placement

• Cancellation permitted within 24 hours without penalty

• 20% cancellation fee after 24 hours

• No cancellations once production begins

Custom Products:

• No changes after design approval

• No cancellations after production begins

• Deposits are non-refundable

5. PRICING & PAYMENT TERMS

5.1 Currency & Pricing

• All prices quoted in USD ($)

• All prices are FOB Ningbo, China

• Prices exclude:

  • Shipping costs

  • Import duties and taxes

  • Insurance

  • Special packaging

  • Customs documentation fees (where applicable)

5.2 Price Validity

• Quoted prices valid for 30 days from quote date

• Confirmed orders protected from price increases

• Annual price reviews with 30-day notice

5.3 Payment Terms

• Deposit:

   30% required at time of order

• Balance:

   70% due at delivery in Ningbo

• Production:

   Begins only after deposit received

5.4 Payment Methods

• Wire Transfer (T/T):

   Preferred method

• PayPal:

   Accepted (processing fees may apply)

• Letter of Credit:

   For orders over $10,000

5.5 Additional Fees

• Sea shipments under $5,000:

   Additional $250 for customs documents and inland shipping costs

5.6 Late Payment Policy

• Payment terms are strict: 30% deposit, 70% at Ningbo delivery

• Orders not paid within agreed terms subject to cancellation

• We reserve the right to hold shipment until payment received

6. SHIPPING & DELIVERY

6.1 Shipping Location

All products ship from Ningbo Port, China

6.2 Shipping Methods

International Courier (Air):

• UPS, DHL, FedEx available

• Recommended for orders under 1 CBM or $4,000

• Delivery time: 7 days

Ocean Cargo (Sea):

• Shared or dedicated container options

• Recommended for orders over 1 CBM or $4,000

• Delivery time: 30 days to America, 60 days to Europe

Customer's Own Shipping:

• Customer may choose any shipping company with agents in Ningbo port

6.3 Shipping Recommendations

• Orders < 1 CBM or < $4,000:

   Ship by air (7-day delivery)

• Orders > 1 CBM or > $4,000:

   Ship by sea (30-60 day delivery)

6.4 Customs & Documentation

• Customer Responsibility:

   Inform us at time of order of any label and packaging requirements for receiving country customs

• Documentation Provided:

   Commercial invoice, packing list, certificate of origin

• Small Sea Shipments:

   Orders under $5,000 incur $250 fee for customs documents and inland shipping

6.5 Risk & Title Transfer

• Terms are FOB Ningbo

• Risk transfers to customer when goods delivered to carrier

• Customer responsible for shipping insurance

7. PRODUCTION & LEAD TIMES

7.1 Standard Production Time

• 6 weeks

   from deposit receipt to ready for shipping

• Different lead times will be advised at Sales Confirmation

7.2 Production Schedule

• Production begins only after 30% deposit received

• No changes accepted once production begins

• Progress updates available upon request

7.3 Rush Orders

• Subject to production capacity

• Additional fees apply

• Not available for all products

8. PRODUCT QUALITY & RETURNS

8.1 Quality Assurance

• All products undergo quality inspection before shipping

• Religious items handled with appropriate respect

• Photos of finished products available upon request

8.2 Inspection & Claims Period

• 30 days

   from receipt to report any issues

• All shortages and product issues must be reported within this period

• Claims after 30 days will not be accepted

8.3 Return Requirements

To qualify for return/refund:

1. Report issue within 30 days of receipt

2. Provide email with clear photos showing defects or damage

3. Include order number and affected quantities

Acceptable Returns:

• Manufacturing defects

• Damaged merchandise

• Incorrect items shipped

Non-Returnable:

• Custom or personalized items

• Special orders

• Items damaged after delivery

• Orders reported after 30 days

8.4 Resolution Options

When above conditions are met, we will either:

• Issue a refund to your account, OR

• Replace the merchandise

Choice of resolution at our discretion based on inventory and circumstances.

9. CUSTOM ORDERS & SERVICES

9.1 Available Customizations

• Logo printing/engraving

• Custom packaging

• Private label manufacturing

• Exclusive designs

• Personalized engravings

• Corporate branding

9.2 Custom Order Terms

• Minimum quantities apply

• 30% non-refundable deposit required

• Design approval required before production

• No changes after approval

• Standard 6-week production time (may be longer for complex orders)

9.3 Design Rights

• Customer-provided designs remain customer property

• We maintain confidentiality of all custom projects

• Customer warrants ownership of submitted designs

10. INTELLECTUAL PROPERTY

10.1 Our Intellectual Property

• Product photos and descriptions are our property

• Wholesale customers may use for legitimate resale

• Our trademarks may not be used without permission

10.2 Customer Intellectual Property

• Customer retains rights to their logos and designs

• We will not reproduce customer designs without permission

• Confidentiality maintained for all custom work

10.3 Religious Imagery

• We respect all religious traditions

• Religious symbols used appropriately

• Customer responsible for local religious sensitivities

11. WARRANTIES & LIABILITY

11.1 Limited Warranty

• Products warranted free from defects for 30 days from receipt

• Warranty covers manufacturing defects only

• Claims must be made within 30-day period

• Remedy limited to replacement or refund

11.2 Disclaimer of Warranties

• Products sold "as is" except for limited warranty above

• No warranty of merchantability for specific purpose

• Customer responsible for product suitability

• No warranty for custom specifications beyond conformity to approved design

11.3 Limitation of Liability

• Our liability limited to purchase price of products

• No liability for indirect or consequential damages

• No liability for lost profits or business interruption

• Maximum liability equals amount paid for specific order

11.4 Indemnification

Customer agrees to indemnify and hold harmless RAS Xi from any claims arising from:

• Resale of products

• Use of products

• Custom designs provided by customer

• Violation of these Terms

12. BUSINESS POLICIES

12.1 Confidentiality

• We maintain confidentiality of customer information

• Pricing information is confidential

• Customer lists never shared

• Custom designs kept confidential

12.2 Privacy Policy

• We collect only necessary business information

• Information used for order processing and communication

• We do not sell customer data

• Secure storage of all information

12.3 Communication

• Order updates via email

• Response time: 1-2 business days

• Business hours: Monday-Friday, 9:00 AM - 6:00 PM China Standard Time

12.4 Compliance

• We comply with all applicable export laws

• Customer must comply with import regulations

• Products ship with proper documentation

• No shipments to sanctioned countries

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of XXX [specify jurisdiction].

13.2 Dispute Process

1. Direct Communication:

    Attempt resolution through customer service

2. Written Notice:

    Formal complaint if not resolved

3. Negotiation:

    Good faith effort to resolve within 30 days

4. Arbitration:

    If necessary, conducted in English

13.3 Time Limitations

All claims must be brought within one year of the issue arising.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms constitute the entire agreement between parties and supersede all prior agreements.

14.2 Amendments

• We may update Terms with 30 days notice

• Material changes notified via email

• Continued orders constitute acceptance

14.3 Severability

If any provision is found invalid, remaining provisions continue in full effect.

14.4 Force Majeure

Neither party liable for delays due to circumstances beyond control including natural disasters, pandemics, war, or government actions.

14.5 Assignment

Customer may not assign these Terms without written consent.

14.6 Waiver

No waiver effective unless in writing. Failure to enforce any provision is not a waiver.

15. CONTACT INFORMATION

RAS Xi Wholesale Division

📍 Office Address:
Unit 2 Building 40 Dan Gui Yuan
Dan Xi San Qu Bei Yuan
Yiwu, Zhejiang 322000
China

📧 Email: service@rasxi.com
🌐 Website: www.rasxi.com

Shipping Address:
FOB Ningbo Port, China

Business Hours:
Monday-Friday: 9:00 AM - 6:00 PM (China Standard Time)

16. ACCEPTANCE & ACKNOWLEDGMENT

By creating an account, placing an order, or using our services, you acknowledge that:

✓ You have read and understood these Terms
✓ You are authorized to make purchases for your business
✓ You accept minimum order requirement of $1,000
✓ You understand payment terms: 30% deposit, 70% at Ningbo delivery
✓ You accept 6-week production time
✓ You understand all claims must be made within 30 days
✓ This is a wholesale-only platform

Last Updated: June 6, 2025
Document Version: 1.0

Thank you for choosing RAS Xi as your wholesale partner.